Frequently Asked Questions

LinkIs Milestone a nursing home?
LinkHow will Milestone monitor my mother's health status?
LinkMy dad is in a wheelchair and needs help getting in and out of bed. Can he live at Milestone?
LinkI'm worried about my mother. She lives at home alone. I noticed her appearance has deteriorated and she's not eating very well. Can Milestone help?
LinkCan Milestone provide skilled nursing care?
LinkMy mother and her doctor have a long-standing relationship. If she moves to Milestone can she keep her own doctor?
LinkMy mother is fairly independent; however, she is very depressed and lonely. What could Milestone do for her?
LinkMy husband and I are planning a two-week vacation. We take care of my father in our home. Can Milestone help?
LinkWhat are the services and cares that Milestone provides?
LinkDoes the monthly rate include such things as water and heat?

Is Milestone a nursing home?

No, Milestone is not a nursing home. Milestone is licensed in Wisconsin as a Class C Non-ambulatory, Community Based Residential Facility (CBRF) or Residential Care Apartment Complex (RCAC). In Minnesota we are licensed as a Class A, Professional Home Care Agency and registered with Housing with Services. Regardless of licensing, Milestone is able to provide care for seniors who need assistance with personal cares such as bathing, dressing and grooming, medication management, and incontinence management. Milestone also accepts tenants who use canes, walkers, and wheelchairs, and those who need one-person assistance with transferring.

How will Milestone monitor my mother's health status?

To determine each resident or tenant's health care status on an ongoing basis, Milestone completes and reviews:

  • a thorough assessment
  • a physician's plan of care
  • an individualized service plan that details what services Milestone will provide
  • medication reviews
  • daily monitoring and observation
  • scheduled team reviews

My dad is in a wheelchair and needs help getting in and out of bed. Can he live at Milestone?

Yes. Milestone's residences and care programs are designed to help elderly seniors by providing handrails throughout the residences, handicap accessible baths, and staff trained in one-person lifting and transferring should a resident or tenant need help in those areas.

I'm worried about my mother. She lives at home alone. I noticed her appearance has deteriorated and she's not eating very well. Can Milestone help?

Yes. Milestone's staff provides assistance and encouragement with personal cares, including bathing, dressing, and grooming. Three nutritious, home-cooked meals a day and snacks are provided, as well as encouragement and reminders to maintain good health through good nutrition.

Can Milestone provide skilled nursing care?

No. However, home health agencies can provide these services at Milestone as residents or tenants need them. Milestone's directors can assist in setting up these services.

My mother and her doctor have a long-standing relationship. If she moves to Milestone can she keep her own doctor?

Yes. In fact Milestone encourages continuity in relationships with all healthcare providers and will assist in making appointments and arranging for transportation. If needed, our staff will assist in contacting new healthcare providers.

My mother is fairly independent; however, she is very depressed and lonely. What could Milestone do for her?

Many seniors experience depression, isolation, and loneliness. Milestone provides a sense of community through daily conversation with staff, residents, and tenants, group setting for meals, and daily scheduled Life Enrichment activities. Also a consultation with her physician, a geriatric assessment, and medication treatment may help alleviate her depression.

My husband and I are planning a two-week vacation. We take care of my father in our home. Can Milestone help?

Yes. Milestone provides a Respite Care Program. Everyone needs a break now and then. You can plan a vacation or well-deserved break. Our Respite Care Program includes all of our services.

What are the services and cares that Milestone provides?

For a list of our services, click here.

Does the monthly rate include such things as water and heat?

Yes. Milestone's monthly rate includes all utilities. Living at Milestone not only affords you our cares and services, but also it saves you from having the worry of inside and outside maintenance, and paying for such things as snow removal, lawn care, and yearly property taxes.

Our Mission

Our mission is to work together as the primary senior care provider and resource, enriching the lives of older adults in the communities we serve.